Enterprise Resource Planning (ERP) software integrates key business functions such as accounting, inventory management, sales, and procurement into a single system.

By centralising data across departments, an ERP system creates a "single source of truth", enabling teams to access consistent, real-time information. This integration improves operational efficiency, reduces errors, streamlines workflows, and supports more informed business decision-making.

Infusion is designed for growing small to medium-sized businesses that need better visibility and automation across their operations.

It’s ideal for companies that have outgrown basic accounting systems like Xero and are managing their business with multiple apps and spreadsheets but don’t want the complexity of traditional ERP systems.

In simple terms, Infusion brings the operational side of the business into one system, helping teams manage processes like accounting, inventory, sales, and purchasing more efficiently.

Infusion combines the key operational systems growing businesses need into one connected platform. These include:

• Financials & Accounting

• Inventory Management

• Customer Management (CRM)

• Procurement & Supplier Management

• Sales Management

• Point of Sale (POS)

• eCommerce Integration

Instead of managing multiple apps and spreadsheets, Infusion brings these functions together in one system so your team can work with real-time information and consistent processes across the business.

Explore our Solutions to see how each module supports your operations.

Infusion is designed to meet the needs of most businesses with minimal need for extensive customisation.

The platform is built to grow with your business. For example, you might start by managing a single retail outlet and later expand to include an online store or additional physical locations. As your operations grow, you can easily add users and enable new functionality when it’s needed.

We can also customise reports to suit your business requirements. For more specialised needs, Infusion provides APIs that allow third-party applications to integrate with the system.

Implementation typically takes 2–6 months, depending on the size of your business, the level of capability required, and any integrations you need.

The process usually includes planning and discovery, system configuration, data migration, integrations, testing, and user training, followed by support through the go-live phase.

Our team works closely with you at each stage to ensure a smooth transition and that your team is confident using Infusion from day one.

Yes, in most cases data can be migrated from your existing system. A detailed discussion is usually required to understand the type, structure, and volume of data you want to bring into the Infusion.

It’s important to identify which data is needed for day-to-day operations and which should be retained only for historical reference. Defining this early helps ensure a smoother transition, faster implementation, and helps minimise migration costs.

Pricing varies depending on the complexity of your requirements, including the number of users and integrations needed.

Our cloud ERP solution, Infusion Online, starts from $55 per user per month. Final pricing is based on your specific business needs to ensure you only pay for the functionality and users you require.

We recommend getting in touch with our team to discuss your current operations and future plans so we can recommend the most suitable solution and provide an accurate price.

Yes, we offer flexible subscription plans.

Pricing will vary depending on the complexity of your requirements, including the number of users and integrations needed. 

Please get in touch with our team and we can discuss your current and future requirements and recommend a suitable plan.

The short answer is yes, but you do have a part to play. Infusion have invested heavily in the security of Infusion Online, but keeping your data safe is a shared responsibility.

Here’s what Infusion does:

• Your data is encrypted from the moment you enter it into the system. All data sent to and from the browser is encrypted and all data that we store is encrypted.

• You have operational control over who can access and change your data within your business.

• Two Factor Authentication is used to make sure of the identity of users.

• Point in time backups of your data. This means that every piece of data committed to the system is preserved. This ensures that your financial records are protected against accidental loss, system failures, or other disruptions.

Here how you can help protect your financial data:

• Use strong, unique passwords

• Use 2FA wherever possible

• Limit access to your data using the Role based security model of Infusion Online so that user only have the access that they need to perform their job functions

Support is provided either directly by Infusion or by the Infusion partner you are working with, depending on your implementation and support arrangement.

Infusion offers a range of support plans available in addition to your monthly software subscription, with pricing typically based on the number of users and the level of support required.

Customers also have access to our online knowledge base, which includes self-help resources, documentation, and instructional videos to help you get the most out of the system.

Yes, we provide onboarding sessions and training resources to help teams adopt the system quickly.

Additional training is available for our online courses.

You’ll have full access to the software immediately after signing up. However, for data transfer or migration (depending on size) it may take a few days.

Yes, there will be a charge for the evaluation and go live steps above.  This includes data uploading, confirmation of data integrity, go live report pack, reports from both desktop and online platforms and a getting started call.  It does not include data preparation work.