Network Status

Current status of our services

Infusion Online


No reported issues

Hosted Server


[RESOLVED] 2:30pm 15/10/26 - We are investigating an issue affecting connectivity to NV06, which may impact some customers' access to the service.

Our team is working to restore service with an ETA of 30-45mins. 

Xtracta


No reported issues

Need Help with Your Infusion?

Submit your support request, including as much detail as possible, and our team will review it and get back to you promptly.

or Contact Us Directly

Call: 0800 424 948
Email: support@infusion.nz


Calls cost $37.50 + GST per 15 minutes, or included if you are on our Maintenance and Support Plan.